Increasing Home Health Face-to-Face Certification: Impact of a Hospital-Based Intervention


With support from our Rhode Island Healthcare Advisory Board, Healthcentric Advisors initiated collaboration between hospitals and home health agencies to improve patient transfers from the hospital to home. This collaboration led to interventions at hospitals in Rhode Island; most modified their discharge processes to embed required certification into the routine discharge paperwork for patients referred for home health services. Healthcentric Advisors’ initiated a study to examine whether the interventions increased completion of the required certification by hospital physicians who referred Medicare beneficiaries for home health services. Home health agencies in the state audited charts and collected data for the study. The team has published an article on the study in Home Health Care Management & Practice.

“Our partners in both the hospital and home health are passionate about quality improvement,” said Kathleen Calandra, RN, Healthcentric Advisors’ Senior Program Administrator and Rhode Island Safe Transitions Project Lead. “This was another example of how they worked together to do what was needed to make sure patients received care in the right place at the right time.”

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For media inquiries contact Alex Bronk by phone (401-528-3273) or email ([email protected]).

About Healthcentric Advisors

Healthcentric Advisors is a non-profit health care quality improvement agency providing consulting, research and education services. Located in Providence, RI with offices in Woburn, MA and Brunswick, ME and a staff of approximately 50 physicians, nurses, educators, analysts and other professionals, Healthcentric Advisors is a sought-after partner to national and local government agencies, foundations, insurers, health care providers, stakeholders and educational institutions on health care quality improvement initiatives.

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