Technical Assistance

What We Do

Designed to improve

Healthcentric Advisors provides targeted technical assistance for healthcare providers to address immediate and long-term needs.

Our technical assistance experts apply a standard quality improvement framework to understand the issue and its root cause, support the selection of evidence-based interventions, and develop holistic improvement plans in partnership with your team.

How We Help Clients

  • Provide easy-to-use and meaningful data reports
  • Conduct assessments and/or audits
  • Assist with root cause analyses
  • Develop customized quality improvement action plans
  • Create feasible and meaningful measures
  • Support and monitor successful implementation
"Healthcentric Advisors was able to guide me through the MIPS/MACRA process and help me attest my measures every year...I am so thankful."
Stephanie neider, md, faad
Stephanie Neider, MD, FAADNorthern Vermont Dermatology
"Healthcentric Advisors has been an invaluable advisor to me as a solo practitioner, educating and aiding me over the past several years including during the pandemic. I will continue to depend on their guidance over the next years."
Richard kayne, md
Richard Kayne, MDCheshire Endocrinology and Internal Medicine
"Healthcentric Advisors has been absolutely amazing assisting our office with navigating everything MIPS. They were there from the pre-pandemic period and throughout the pandemic offering assistance during the entire process."
Liz jayne
Liz Jayne Office Manager, John A. Pagnozzi, MD, FACS, LLC
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Technical Assistance Solutions that Drive Quality

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Analytics Driving Better Care

By integrating data streams into customized dashboards tracking key metrics, our analytics solutions enabled Coastal Medical to optimize hypertension and heart failure management. By uncovering actionable insights, they achieved $2M cost avoidance and improvements in patient outcomes.

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Customized Education Solutions

We work with providers and health systems to develop and implement customized education programs and tools that enable patient self-management and care team alignment. This includes condition-specific programs on diabetes, sepsis, heart failure and COPD, as well as resources tailored to meet local needs.

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Navigating MIPS Reporting

Through one-on-one consultations, we guide providers through selecting appropriate quality measures, understanding performance categories, and submitting their MIPS data. Our expertise helps alleviate the complexity of federal reporting programs.

Our Experts

Emily cooper
Emily Cooper
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Headshot of cynthia stephanopoulis
Cynthia Stephanopoulos
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Headshot of mary ellen casey
Mary Ellen Casey
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Engage with us

Ready to embark on a healthcare transformation journey with us? Share your information, and let’s explore how we can collaborate to drive positive change together. 

Emily Cooper

Emily Cooper has a background in Public Health and is experienced in project management, healthcare quality public reporting, healthcare research and study design and program development.

Cynthia Stephanopoulos

Cynthia Stephanopoulos has over 30 years of experience in the sub-acute and long-term care setting. Responsibilities have included; case management, MDS, scheduling, sub-acute services, staff development, training, and quality improvement.  Ms. Stephanopoulos shows compassionate support for staff, residents and families, her approach has always been progressive and person centered.

Mary Ellen Casey

Ms. Casey has over 37 years of experience in acute care, community and public health with a focus in infectious disease. Her primary area of focus has been prevention and control of infectious disease. Ms. Casey brings her expertise in prevention training to Healthcentric Advisors as she works with providers in acute care settings, long-term care settings and clinics introducing initiatives to prevent the spread of healthcare associated infections (HAI).