Healthcentric Advisors staff in a meeting

Photo by Michael Salerno

HATCh®Care SettingsSolutions & ServicesMedicare QIN-QIO


HATCh Logo

At the center of all of our work is the individual receiving care. One of the QI methods we employ is our innovative Holistic Approach to Transformational Change®- HATCh® model- HATCh® allows our clients to address quality improvement keeping the individual always at the center of the process.

HATCh DiagramChange can be hard. We are here to support you to make it easier. We will guide you through quality improvement initiatives providing education, tools and the road map to lead you through the process. We will work with you to understand your needs, offering innovative and practical solutions.

HATCh® Overview Video

For more information, email Marguerite McLaughlin, MA.

Care Settings

Helping improve the quality and efficiency of health care is important to us — and this feeling translates into dedication to our work and results for our customers.

We consult with a wide range of providers with one thing in mind – improving the care delivered to patients. We work with:

  • Assisted Living
  • Community Physician Offices/Ambulatory Care Offices
  • Emergency Departments
  • Home Health Agencies
  • Hospitals
  • Nursing Homes
  • Pharmacies
  • Urgent Care

In addition, we serve as a contractor for local and federal government agencies, foundations, universities and research institutions implementing innovative quality improvement initiatives in all care settings.

Solutions & Services

Data Analytics

Over the past 20 years, serving as the Medicare QIO and private contractor for various providers and funders, we have built a robust team that can provide you with analytics support to make the most out of our data.

Data Analytics is more than just reports and charts. It is about understanding what to do with that information and turning into something useful and actionable. We can do that with you.

For more information contact: Blake Morphis at 1-401-528-3215 or

Safe Transitions

Transitions of care from one health care setting to another can often be a bumpy ride for the patient, caregivers and providers. Poorly-executed care transitions result in low patient satisfaction, high costs and sub-optimal results.

We have worked with providers to improve care transitions by implementing evidence-based interventions developed with input and feedback from stakeholders from all care settings.

We take our lessons learned and use it to help your organization optimize patient hand offs, enhance patient/resident and family education and provide staff education and training.

We will work with you to identify your opportunities for improvement and build a customized framework for improving care transitions.

For more information contact: Lynne Chase at 1-401-528-3253 or

Healthcare Quality Innovation Network-Quality Improvement Organization

In November 2019, the Centers for Medicare & Medicaid Services (CMS) awarded a five-year contract to an alliance of three organizations, Healthcentric Advisors, IPRO, and Qlarant to serve as a regional Quality Innovation Network-Quality Improvement Organization (QIN-QIO) under the recently launched 12th Statement of Work.

IPRO, based in Lake Success, NY, is serving as prime contractor with Healthcentric Advisors serving as a subcontracting member for New England.

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