Program Coordinator: Physician Office/TCPI

Quality Improvement Program Coordinator: Physician Office/TCPI in our Providence Office
Supports physician office setting projects specific to our Transforming Clinical Practice Initiative

Healthcentric Advisors is a non-profit consulting, research, education, analytical, and project management organization specializing in healthcare quality improvement and patient safety.  In addition to serving as the Medicare Quality Improvement Organization (QIO) contractor for New England, Healthcentric Advisors is engaged by national and local government agencies, foundations, educational institutions, healthcare providers, research organizations and other private and community entities.

We are seeking an individual with the following skills:

  • Self-directed, flexible, and ability to coordinate multiple programs
  • Results oriented strategic thinker
  • Ability to interact with multi-disciplinary stakeholders
  • Effective communicator (both written and face to face)
  • Collaborative team player

This position will support physician office setting projects and tasks specific to our Transforming Clinical Practice Initiative (TCPI.) The Program Coordinator will be a member of our TCPI team, reporting to the TCPI Program Administrator, working with providers and partners across Rhode Island and Massachusetts.

Essential Duties and Responsibilities

  • Perform onsite physician office transformation readiness assessments.
  • Share technical expertise with state and regional team members.
  • Represent Healthcentric Advisors and this work in all external interactions.
  • Develop and deliver educational sessions, in person and via remote technology.
  • Submit contract deliverables, as appropriate.
  • When appropriate, assist physician offices, both on-site and remote, with technology and clinical data to support population health management (e.g., diabetes and heart disease) to enhance clinical measures and improve patient outcomes.
  • Attend internal and external meetings.
  • Regional travel required.

Education and Experience

  • Bachelor’s degree in Healthcare Administration, Public Health, Nursing or the equivalent relevant work experience.
  • Minimum one to three years’ health care experience is required.
  • Understanding of physician office quality and payment reform programs.
  • Experience with quality improvement, associated principles and tools preferred.
  • Experience with physician office culture, practice transformation, workflow design, and use of EHR to support quality improvement.

To Apply for this position, please send your resume and cover letter to